Experience
Lithuania
Dispute Resolution, Arbitration & Conflict Management
IT, Data protection & Privacy
July 30, 2024

Triniti Jurex represented a startup in a dispute with an IT service provider

Triniti Jurex represented a technology startup in a dispute with an IT service provider seeking to claim unpaid funds for services rendered. The dispute arose from a service agreement under which the IT service provider was supposed to update and maintain the startup’s website. The IT service provider maintained that they had provided quality IT services, but the startup did not pay the full agreed amount.

Meanwhile, the client disagreed with the claims, arguing that the services were not provided properly and on time, and that the objective specified in the agreement was not achieved. The case raised questions about the quality of IT services, the operating principles of startups, and the interpretation of contracts.

The court recognized that there was sufficient evidence to support that the services were provided improperly and that the contract’s objective was not achieved. It decided to dismiss the IT service provider’s claim and awarded all legal expenses to the client.